Refund and Cancellation

At Vahan India (www.vahanindia.com), we strive to provide the best services and ensure customer satisfaction. This refund and cancellation policy outlines our guidelines for handling refunds and cancellations related to purchases made through our website.

Vehicle Purchases

1.1 Cancellation:

If you wish to cancel your vehicle purchase, please contact us as soon as possible. Cancellation requests are subject to the following conditions:

For cancellations made within 7days of the purchase date, a full refund will be issued.
Cancellations requested after 7 days may be subject to cancellation fees or charges as determined by the specific dealer or seller.

1.2 Refunds:

Refunds for cancelled vehicle purchases will be processed in the following manner:

  • If the cancellation request is made within the eligible period specified in section 1.1, a full refund will be issued to the original payment method.
  • Refunds will be processed within 7 business days from the date of cancellation confirmation.
  • Please note that any third-party fees or charges associated with the purchase, such as financing fees or registration fees, may not be refundable.

Services and Add-Ons

2.1 Cancellation:

For cancellations of services or add-ons purchased through our website, please refer to the specific terms and conditions outlined during the purchasing process. Cancellation policies may vary depending on the service or add-on.

2.2 Refunds:

Refunds for cancelled services or add-ons will be processed based on the respective terms and conditions specified during the purchasing process. Please review the specific refund policy associated with the service or add-on for more details.

Refund Processing

3.1 Refund Eligibility:

To be eligible for a refund, the following conditions must be met:

  • The cancellation request must be made within the specified cancellation period.
  • The purchased vehicle, service, or add-on must not have been used or consumed.

3.2 Refund Disbursement:

Refunds will be processed to the original payment method used for the purchase. Please allow 7 business days for the refunded amount to reflect in your account. Refunds may take longer to process depending on the policies of the financial institution involved.

Contact Us

If you have any questions or concerns regarding our refund and cancellation policy, please contact our customer support team at info@vahanindia.com We will be happy to assist you and provide further clarification.